Transcript and Caption Services
altFormats helps academic and professional staff convert multimedia learning content into accessible alternative formats, including transcripts and captions.
We believe every student deserves equal access to learning. That's why we create accurate, user-centred resources that meet current accessibility standards for alternative formats, including the Web Content Accessibility Guidelines (WCAG).
Keep scrolling to learn more about our transcription and captioning services.
Lecture recordings
Pre-recorded materials
Interviews
Pracs
Demonstrations
Research projects
Frequently asked questions
How much does it cost?
The cost for creating transcript and caption files depends on the preferred turnaround times and if your recording includes any additional options.
Caption Options:
- Closed Captions (+ $1.50 per audio minute)
Can you transcribe an externally hosted video?
No.
We are unable to transcribe YouTube and Vimeo hosted videos. If you are the the owner/author of the video, you will need to provide the source video.
What video/audio formats do you accept?
For transcript services, the accepted file formats include MP4, M4V, MP3, WMA and WMV.
For caption services, the accepted file format is MP4.
What is the charged length based on?
Charged length is determined by rounding the length up to the next minute (excluding where the length is already at the full minute mark).
For example, if the video duration is 15 min and 20 sec, then the charged length will be 16 minutes. If the video duration is exactly 15 min, then the charged length will be 15 min.
What are your turnaround times?
You can specify the turnaround time you need when you place an order.
All delivery times quoted are based on business days only (unless you have selected the weekend rate). These include same day, 1-2 day and 3-10 day turnarounds.
Are there any extra charges?
Poor quality audio, difficult language or multiple speakers (2 speakers or more) may incur additional charges per transcript request.
Sometimes you may not get a chance to listen through a whole recording to know if any additional transcript options apply. Every effort will be made to notify you of any additional charges in advance.
How can I place an order?
Orders for transcripts and captions are accepted on request only.
We primarily support universities, and we also welcome custom requests from other clients. To request a service or receive a quote, please email us with your project details.